After two visits to a client, Sam experience issues out of his controls, one with Apple and one with Jamf. Astonishingly, it causes clients to immediately respond. An inadvertent sales tactic for Joe is reaching out to a client who has been sitting on a proposal for a long time and saying they will close the ticket. It turned into a cluster but it did require a Time Machine backup and reinstall of the previous OS. Turns out Jerry has a real situation that dealt with this very issue. Jerry poses the question to the group: what if clients want to downgrade from macOS Catalina? Jerry talks about the mysterious “alien arrow” that one of Joe’s clients has been telling him about. Joe also talks about showing just how unavailable you might be. Sam can’t bring himself to start offering calendaring services to his clients. Harmonizely allow clients to schedule appointments and offers direct integration with Daylite.ĭaylight training has been transformative for Jerry. Jerry shares two useful tools he uses: Smith.ai and a helpful calendar app called Harmonizely. Joe actually had to buy floppy disks for a job he had to do on a Powerbook 100. You end up paying less to keep up with updates than to fix everything when it goes wrong. Tip: Update your software about every 2 to 3 years. Sam tells a story about how one of his client’s old systems finally kicked the bucket and he had to get all of their data back. When your system can’t keep up with you it can cause you to be unproductive because you end up wasting time on things and switching tasks. Sam is looking into a business continuity document that can be very useful especially with clients who don’t listen (thanks to Michael Thompsen of Origin84 for the tip). News Flash: On TeamViewer you can now disable in-product marketing messages. The group talks about how these clients who refuse to spend money sometimes aren’t sustainable. Spending money on important things will save you the trouble of dealing with it later. Mac Admins Podcast, has two pretty big professional clients who have accumulated quite a bit of technical debt. Thanks so much to our Patreon supporters. We couldn't do it without the support of the community!Īllen Hancock, /ccp Joe chats about a recent upgrade To SoftRAID 5.6 that will support running a SMART test on both USB and FireWire disks. The drive tested fine with an open source tool along with other more familiar utilities. Jerry talks about his first failure with a Samsung EVO 850 SSD. ![]() Joe contacts AT&T to drop an old iPad line that was costing $10 per month spoke with retention department and was offered 20GB data for same price as previous 10GB price they offered to send free Samsung Galaxy Classic Watch (retail: $350) for free to use the with iPad line in the interest of keeping the line active no commitment or contract I can set up the watch and then if I don't like it I can keep it, give it away, or sell it and still cancel the line with no penalty wonder what they'll offer me when I call back to cancel it a second time! PEP Wave device automatically acquired the static IP and reconnected, amazingly doubled cellular data from 8GB to 16GB+2GB free for $5 more per month can switch to business plan when using more than 5 lines, with discounts starting around 8% Joe contacts Verizon to add a second static IP to cellular SIM for free. Joe wheels and deals with his cable provider, Optimum for faster broadband rates. Jerry talks about using iPhoto Library Manager and PowerPhotos from Joe discusses offering to upload and merge client photos as a service.Her references an original Macworld article about using iCloud Photo Library to merge photo libraries and a newer article. An issue issue with a test device still sending messages even after it was reset.Ĭircle Go - "works anywhere" has lowerd its subscription price to $4.99 per month for up to 10 devices
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